The company "Intems" provides services for the repair of audio and video intercoms to individuals and organizations. The Intems repair team is ready to go to the site in any district of Moscow or the Moscow region. If you notice malfunctions in the hardware or software, do not expect a serious breakdown and do not disassemble the equipment yourself. Leave a request on our website. We will promptly send masters who will check the equipment, troubleshoot, replace failed components, and set up the intercom.

Causes of intercom breakdown
Intercoms have a technically complex design, so it is difficult to determine the cause of the breakdown without checking. The equipment breaks down due to the fault of the owners, due to vandalism and hooliganism of uninvited guests, due to technical problems.

Possible causes of intercom breakdown:
● Outdated equipment operating without maintenance.
● Voltage fluctuations in the network.
● Unreliable contacts, broken wiring.
● Non-compliance with the rules of operation.
● Failure of elements.
● Software failure, etc.

Attempting to repair the intercom on your own leads to serious damage. Inept actions can damage the chip or break components.
Possible malfunctions
Sometimes the intercom completely fails and ceases to function, sometimes there are short-term failures. Temporary problems indicate that the intercom needs repair. It is necessary to call the wizard to test the system and find the cause of the malfunction.

The following problems are possible:
● The call (call) does not work.
● The lock does not open remotely.
● There is no sound, noise and interference are heard from the speaker.
● The video monitor on the receiving panel does not turn on, the image is fuzzy, blurry.
● There is no connection between the call panel at the entrance and the control panel (subscriber device).
● The buttons on the calling panel are stuck.
● The touch screen on the subscriber unit does not respond to touch.
● Image from video cameras is not transmitted.
● Video recording does not work.
● The cordless handset is not receiving a signal, etc.

This is part of the possible visible faults, which immediately shows the problem. Sometimes the intercom works intermittently, in which case it is not always possible to immediately determine that the system is out of order.

How to repair intercom
If the intercom breaks down, you need to call the Intems consultants, describe the problem and leave a request. The repair team will promptly arrive at your home or site. The wizards will test the system components and find the cause of the malfunction. If the damage can be fixed on the spot, then they will immediately begin the repair. In case of serious malfunctions, if replacement of equipment beyond repair is required, we will select analogues and offer you options for monitors, receiving panels or video cameras.

Troubleshooting wiring, adjusting the door closer, lock, removing or replacing the door code, recording keys

Replacing a subscriber device (handset)

Installing a handset in an apartment with connection to an access intercom

Repair of video surveillance systems, video recorders, video surveillance cameras, power supplies (without replacing equipment)

1000-3500 rub.

Troubleshooting and on-site repair (no hardware replacement) of office audio or video intercoms

500-3000 rub.

Replacement (installation) of a lock, video camera, audio-video panel, exit button, key reader, etc. (without the cost of equipment)

1500-3000 rub.

Replacement (installation) door closer to the external metal door(closer for 120 kg + installation)

Replacing (installing) a door closer with inner door(closer + installation)

High-quality and urgent repair of intercoms in Moscow

Using faulty equipment is unsafe. Therefore, urgent repair of intercoms will help to eliminate breakdowns promptly so that you can use the system as usual again.

Competent diagnostics, which is performed by qualified craftsmen, will be able to cope with this task. They will be able to quickly determine the reasons why the system has ceased to function, and calculate the cost of the work.

To date, there are many companies in the capital that provide services of this nature, but you should choose among firms with a proven reputation.


Advantages of ordering urgent repair of intercoms in Moscow from our company

ordering urgent intercom repair in "Service Domofon", you will get the opportunity to get rid of such problems:

  • Violation of the electrical signal, due to which the call does not reach the apartment.
  • Malfunction of the microprocessor or dysfunction of the microcontroller.
  • Failure of the connecting loops, as a result of which the equipment silently reproduces calls, or there is no picture on the monitor.
  • Lack of response to the key or signals given by the call device.

Our staff will complete all work as quickly as possible so that you can use the equipment as usual.

Payment for urgent intercom repair is calculated at a separate rate, because in this case the key role is played by the fact that all tasks need to be solved as quickly as possible.

The final cost of work will depend on the model of equipment (we work with systems from manufacturers such as Kokom, Commax, Tantos, etc.), the complexity of the breakdown and other factors.

Urgent intercom repair is a convenient service that will help you get rid of problems in a matter of hours. Our company works with various systems security. We set up any systems in the shortest possible time (regardless of their modification and level of complexity). If you need to repair the intercom urgently, please contact us. "Service-Domofon" is a guarantee of high quality services and low prices!

We qualitatively and quickly repair intercoms of all famous brands: Commax (Commax), Kenwei (Kenway), Falcon (Falcon), Vizit (Visit), Eltis (Eltis), Koсom (Kokom), Quantum (Quantum), Сyfral (Cifral), Metakom(Metakom), Gardi (Gardi), ActiVision (Activivision) and others.

We qualitatively carry out:

    Intercom repair;

    Video repair;

    Intercom repair in Moscow, inexpensive repair video surveillance in Moscow, repair of video surveillance in Moscow;

    Repair of intercoms in apartments;

    Repair of intercoms in a private house;

    Intercom repair in the office, we can also install video surveillance in the office;

    Repair of video intercoms;

    Repair of video surveillance, repair of video surveillance in the office;

    Round-the-clock repair of intercoms.

You can find prices here - services and prices.

Do you need qualified help in intercom repair? Call by phones : 8 495 585 32 97 And 8 905 781 98 98 Leave a request and we will help you as soon as possible!

We work for you around the clock and seven days a week!

By phone, the master will discuss the situation with you in detail, offer options for further actions and orient you at the cost of repairs. If you have a standard breakdown, the master will call the exact amount, if not, it will indicate the price range so that you can understand the final cost of intercom repair. If you understand that everything suits you, you can agree with the master on the time and place of the meeting. You can call the master to yourself or bring the intercom to us.

Departure of the master in Moscow - free of charge, diagnostics 1000 rubles.

Departure of the master to the Moscow region - 500 rubles + 40 rubles / km.

E If you bring your intercom to us, diagnostics will cost 500 rubles.

Intercom repair from 500 rubles depending on the complexity and use of spare parts.

In some cases, to determine the cause of the failure, diagnostics of your system at the installation site is required. In this case, the options for further action and the cost of repairs are determined by the results of the diagnosis. Diagnostics is a check of the operability of the device (video intercom monitor or audio handset), low and low cables high voltage, video cameras, calling panels, reading and locking devices.

During a telephone conversation, try to be precise and tell the master in as much detail as possible about the breakdown or malfunction of the intercom. Also tell the master your wishes and preferences, so that he has everything necessary for production additional work of necessity.

We have been purposefully engaged in the repair of intercoms for quite a long time, therefore our company has its own suppliers of equipment, spare parts and components. This is what allows us to be confident in the success of any intercom repair. In 90% of cases, the master eliminates all the problems and malfunctions of the intercom system on the spot, in other cases, we offer to dismantle your device, repair it in our specialized laboratory and return it to you in working order.

The cost of repair and related work in our company is below the average for Moscow. We work efficiently and efficiently! All work is guaranteed 6 months, for the equipment - the official manufacturer's warranty.

Our team includes masters with 7 or more years of experience in Moscow, so we undertake both the elimination of simple intercom malfunctions and the repair of non-standard systems of any level of complexity. For example, such as: Commax APV 480 L, Commax APV 481 L, Kocom 510 A. As well as SAFE systems. Contact us - we will fix everything for you with great pleasure!

List of standard intercom malfunctions/breakdowns:

Door won't open with button

Intercom "cracks", fonit

Degraded image

The intercom works, but the image is missing

The call is audible from the outside, not inside

Fonit calling panel

The lock does not magnetize

Keys don't work

Intercom does not respond to anything

We carry out repairs of video intercoms of any complexity, we have components for most types of video intercoms, including black and white Commax, Kocom models. You can also use the service of replacement used. monitor for the period of repair, for convenience, you can change a broken video intercom for a used one or rent it for the period of repair.

A faulty video intercom can be delivered to us in our workshop or you can order the departure of the master within the Moscow Ring Road or the Moscow suburbs.

Repair market

As soon as the first large batches of video intercoms appeared in Russia, these were and are produced by Commax, we immediately began to repair them. They rarely broke down, so there were only two service centers in all of Moscow, one of them is ours. Then another strong Korean company Kocom and several Russian manufacturers appeared. Unfortunately, almost all Russian manufacturers both appeared abruptly and disappeared so abruptly, however, for a long time, due to a small variety, repair work did not even require knowledge of electronics - to put an inexperienced person on simple repairs, explaining to him typical faults a specific monitor - which many companies used, but our company from the very beginning of its activity had a staff qualified specialists electronics engineers.

Over the past 20 years, the main manufacturers of video intercoms that are used in Russia have already become more than 50, and the number of models that they produce is more than 450. Of course, it is becoming increasingly difficult to repair video intercoms with such a variety of models. In this regard, we are especially pleased that we were not just repairers of video intercoms from the very beginning, but, first of all, electronics engineers.

Why to us?

Why is it worth contacting us with the question of video intercom repair?

As a result of the above, we carry out repairs of video intercoms both directly and as a contractor of several Moscow trading houses and installation organizations, which, however, the client does not even assume. Turning to us directly is beneficial both for the client and for us. In addition, if you give the video intercom for repair, then most likely it will end up in our workshop anyway.

Video intercom repair


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